Any collected information including phone numbers and SMS consent will not be sold, rented, or shared with 3rd party/affiliates.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

By submitting a lead form customers opt-in for for direct communications via phone, text or email by Pinnacle Pools & Spas, Pinnacle Pool Service and other brands operated under Premier Franchise Management.

Google Adsense and the DoubleClick DART Cookie

Google, as a third party advertisement vendor, uses cookies to serve ads on this site. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to this website as well as other sites on the internet.

To opt out of the DART cookies you may visit the Google ad and content network privacy policy at the following url http://www.google.com/privacy_ads.html Tracking of users through the DART cookie mechanisms are subject to Google’s own privacy policies.

Other Third Party ad servers or ad networks may also use cookies to track users activities on this website to measure advertisement effectiveness and other reasons that will be provided in their own privacy policies, Premier Pools & Spas has no access or control over these cookies that may be used by third party advertisers.

Collection of Personal Information

When visiting Premier Pools & Spas, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Distribution of Customer Data

Leads and requests for estimates are sent directly to each local branch. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Links to third party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

Changes to this Privacy Statement

The contents of this statement may be altered at any time, at our discretion. If you have any questions regarding the privacy policy of Premier Pools & Spas then you may contact us here.

Effective Date

This privacy policy was last updated 10/08/2024

Text Messaging Policy

Compliance with RingCentral and Carrier Guidelines

Premier Franchise Management utilizes RingCentral for SMS/MMS messaging services. We are committed to delivering high-quality services while preventing spam, phishing, and fraudulent messages. In alignment with RingCentral’s Terms of Service, Acceptable Use Policy, CTIA guidelines, and carrier-specific codes of conduct, we adhere to the following practices:

Opt-In/User Consent for SMS/MMS Messaging

Express Consent Required: Before sending any SMS/MMS message, we must obtain your express consent. Implied consent is insufficient except in direct response to a received message. Consent must be actively given for each campaign or message type, with marketing or promotional messages requiring prior written consent.

Obtaining Consent: Consent can be given through a web form on our website, where it is clearly indicated that by submitting the form, you are opting into SMS/MMS messages from us. Alternatively, you can provide consent by sending a direct message to our specified number found on our Contact page.Opt-Out and Managing Preferences

Easy Opt-Out: You can opt out of receiving SMS/MMS messages at any time by replying with “STOP” or “UNSUBSCRIBE” to any message you receive from us. Instructions for opting out will be included in every message.

Opt-Out Management: We track and manage opt-out requests diligently to ensure that those who opt out do not receive further communications.

Messaging Policies and Restrictions

Message Limits: We adhere to RingCentral’s guidelines of sending no more than 50 messages per originating number per minute. For higher volume needs, we engage RingCentral’s High Volume SMS solution.

Prohibited Campaigns and Content: We strictly avoid sending messages related to prohibited campaigns such as loan advertisements, credit repair offers, work from home advertisements, and others outlined by RingCentral and carrier policies.

Content Monitoring: Our messages do not engage in or promote illegal activities, adult content, violence, hate speech, or include misleading links.

Automated Messaging

Compliance for Automated Messages: Automated SMS/MMS messaging is conducted only through numbers linked to a TCR campaign designed for such messages. We ensure express, logged consent for automated and promotional messages, including clear opt-out instructions in each message.

Carrier Fees and Restrictions

Responsibility and Compliance: We are responsible for adhering to all policies, regulations, and laws related to SMS/MMS messaging. Failure to comply may result in reduced message deliverability, service suspension, or termination, in addition to potential fines and penalties.

Data Privacy and Security

Commitment to Privacy: Your phone number and the content of your messages are protected and used solely for the purpose of sending you the agreed-upon messages. Our practices are in full compliance with our Privacy Policy, ensuring the security and privacy of your data.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

 We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

 You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.