Last Updated: March 4th, 2026
Pinnacle Pools & Spas — SMS Messaging Terms of Service
1. Acceptance of Terms By accessing or using the Pinnacle Pools & Spas website (pinnaclepoolsandspas.com) or by submitting any contact form, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use this site or submit any forms.
2. SMS Messaging Program Program Name: Pinnacle Pools & Spas SMS Communications
Program Description: By opting into our SMS program, you will receive recurring automated and manually-sent text messages from Pinnacle Pools & Spas, including pool design consultations, project quotes, appointment scheduling and reminders, promotional offers and seasonal specials, and customer service communications related to your inquiry.
3. Opt-Out Instructions You can cancel SMS messages at any time. Text STOP to any message you receive from us. After sending STOP, we will send you a final confirmation SMS confirming you have been unsubscribed. After that, you will no longer receive SMS messages from us.
4. Rejoining Instructions If you wish to receive SMS messages again after opting out, re-submit our contact form and check the SMS opt-in consent box, or send the word START to the number from which you previously received messages.
5. Help Instructions If you experience any issues with our messaging program, reply with the keyword HELP for assistance, or contact us directly at premierpoolsandspas.com/contact.
6. Carrier Liability Disclaimer Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed by Pinnacle Pools & Spas or Premier Franchise Management.
7. Message and Data Rates Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your interactions with us. For questions about your text plan or data plan, please contact your wireless provider.
8. Consent Not Required for Purchase Consent to receive SMS messages is not a condition of purchasing any product or service from Pinnacle Pools & Spas or any of its franchise locations.
9. Privacy Your phone number and message content are protected and used solely for the purpose of sending you the communications you agreed to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For full details, see our Privacy Policy at pinnaclepoolsandspas.com/privacy-policy.
10. Franchise Disclaimer Pinnacle Pools & Spas franchises are independently owned and operated. Premier Franchise Management provides brand standards and marketing support but is not directly liable for the individual communications or actions of franchise owners.
11. Intellectual Property All content on this site, including text, images, logos, and graphics, is the property of Premier Franchise Management or its licensors and may not be reproduced without written permission.
12. Limitation of Liability Pinnacle Pools & Spas and Premier Franchise Management are not liable for any damages arising from use of this website, reliance on information provided herein, or delays, failures, or errors in SMS message delivery.
13. Compliance with Industry Standards Our SMS messaging program complies with CTIA guidelines, carrier codes of conduct, A2P 10DLC registration requirements, and all applicable federal and state laws including the Telephone Consumer Protection Act (TCPA).
14. Changes to These Terms We reserve the right to update these Terms of Service at any time. The updated date at the top of this page reflects the most recent revision. Continued use of the site or SMS program constitutes acceptance of the updated Terms.
15. Contact For questions about these Terms of Service, contact us at: pinnaclepoolsandspas.com/contact/